In all the Realtime & Biomachine Biometrics devices have Manager/admin lock option this is used to Restrict the unauthorized access of different-different device options in Menu.But once you forget admin or if the admin person is not available, then you need to remove the admin in order to get access to the Menu in the device. And if you are trying to access Menu too many times unauthorized then device get Self Locked.
And once the device is self-locked then you will not be able to access device Menu, even the Authorized admin try to access.
This means if the device is self-locked then no one can access device menu options not even authorized admin and then you will need to remove the admin either from the device directly or using the software.
There are only 2 ways to remove admin from Realtime New-401F and from Biomachine BS-160 this admin and be removed using the default ID and Password.
Remove Admin/manager Using Default Password.
For Removing Admin authentication from RS-9, New RS-401, BS-30, and BS-160 Device directly you just go to device...
- Press Menu key, input 999999999 as ID, and then press OK
- Now input 83265736 as password, press ok.
- Now go to User Management and look for the admin user.
- Click ok on admin user and go to Privilege.
- Make Privilege as User which is admin right now.
Remove Admin/manager Using Software Realsoft 10.9
Using the software you can remove the admin/manager from any of the face device either line T52F, T-304F, T-501F, T-850, T910F, etc
- Just Connect the device with software using LAN cable.
- Go to file and go to Hardware Setup.
- Put password as rss110092.
- Connect Device and click on Remove admin.
If it shows something in the below box then just click on select all then again click on Remove Admin.
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