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How to Reset / Delete all data from Realtime Devices Using Software ?

Sometime when your Realtime face device's memory is full and it starts showing Transaction Full and you want to clear the logs or If you want to refresh the device and delete any or all enrollments, All these can be done using software or from the device directly.




Note:- Before deleting anything from the device, make sure you have already taken backup because once you deleted the data it will delete whole data till the current time and will not be able to recover.


Delete Punch logs from any Realtime Devices using Realtime Attendance Software.


  • Login with any Realtime  Attendance Software and Connect Device using LAN or USB.
Note:- None of the face devices will get connected using the USB cable.
  • Go to data Transfer and Click on Delete Data From Machine, and it will delete all the Punching Logs in the device.

Note:- If the software is below Realsoft 10.8 means if the software is 10.6 or 10.7 it will ask you to give password the password will be arms.





Delete Enrollments from any Realtime devices using the software.

  • Login with any Realtime Attendance Software and connect device using LAN or USB.
Note :- None of the face devices will get connected using USB cable.
  • Go to Hardware setup from File.
  • Put the Password as rss110092
  • Click on connect to connect the device and once connected click on Download all Enrolment.
  • Once downloaded click on select All and click on Delete All Selected 

Delete Everything from any Realtime devices using the software.

  • Login with any Realtime Attendance Software and connect device using LAN or USB.
Note:- None of the face devices will get connected using the USB cable.
  • Go to Hardware setup from File.
  • Put the Password as rss110092
  • Click on connect to connect the device and once connected click on Remove All Data.


Note:- This will remove all the data from the device including punching logs, finger, face, card, password.








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